Support – WiFi Button Plus

The myStrom WiFi Button Plus is a remote control for your myStrom devices. Touch, short press, long press or double press can trigger various functions or predefined scenes. One Button press can also trigger other functions via apps from other providers such as IFTTT, e.g. sending a notification. To be able to use all the possible functions of the WiFi Button Plus, you need to open a free myStrom Account directly in the myStrom App.

You configure it in the myStrom App and use it to control myStrom WiFi Switches and WiFi Bulbs.

– WLAN Router/Gateway
– myStrom App (Apple iOS 9 or higher / Android 4.4 or higher)
– Free myStrom Account (that you can set up in the myStrom App)
– For use with the myStrom App, at least one myStrom WiFi Switch or one myStrom WiFi Bulb

The myStrom WiFi Button Plus is a remote control for your myStrom devices. Touch, short press, long press or double press can trigger various functions or predefined scenes. One Button press can also trigger other functions via apps from other providers such as IFTTT, e.g. sending a notification. To be able to use all the possible functions of the WiFi Button Plus, you need to open a free myStrom Account directly in the myStrom App.

Yes. You can use the myStrom WiFi Button Plus in the myStrom App with all other myStrom Smart Home devices.
myStrom Buttons can control myStrom WiFi Switches and WiFi Bulbs, as well.
With the myStrom Scenes you can control a group of different myStrom devices at the same time by the touch of a Button.

For Apple iOS in the App Store.
For Android at Google Play.

In the WiFi Button Plus package, on this page and in the myStrom App.

The installation can be done in a few minutes.
You first need to download the myStrom App and sign up for a free user account.
Follow the instructions on the myStrom App.

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What can I do with the myStrom Troubleshooting Tool?

– Upgrade firmware without myStrom app
– Add myStrom devices to the WiFi
– Display devices on WiFi, including firmware information
– Connect devices in WiFi to another WiFi

You push it. You can configure the various functions in the myStrom App.

Of course.

– Download and install the IFTTT App
– Select “my Applets”. Then press the “+”
– Look for the myStrom Service in order to be able to add your myStrom devices to your Applets
– Login with your existing myStrom account credentials

– Off: Inactive / no power
– White / blinks every 15 seconds: WLAN connection mode (WPS) for 2 minutes after Reset
– Blinks white / red: Manual WLAN connection mode
– Blinks 10x white: Reset successful
– Blinks 3x green: WPS succesful
– Blinks 3x red: WPS unsuccessful

Use the Button to control several myStrom devices in your home at the same time. A double press could e.g. switch off – then on again – all devices.

Switch the WiFi Button Plus off and on again. It should now be discoverable.
If this does not work, you need to reset it:
Push the button for 10 seconds > it will blink white/red > release your finger > within 5 seconds, push it again, once > it will blink 10x white – this will Reset the WiFi Button to its factory settings. The connection to your WLAN network is lost.

Please use the contact form on the Support overview page here on this website. One of our specialists will contact you as soon as possible.

To allow the registration of a used device to a new myStrom Account, you must first remove it from your myStrom Account. Please proceed as follows:
In the myStrom App, tap on the tile of the device you want to remove then on “Settings” then on “Delete Device” at the bottom, then tap OK.
The device is no longer registered to your myStrom User Account.

This device is probably still registered with the myStrom Account of its previous owner. Please ask the previous owner to delete this device form their myStrom Account.
If for some reason this is not possible, please use the contact form on the support overview page here on mystrom.com. Important: in your message, please indicate the MAC address of the device. You can find the MAC address on the sticker at the back of the device.
A myStrom specialist will contact you shortly.